Privacy Policy

1. Who We Are

NurturingCare Solutions ("we", "us", "our") is a care provider based in Harlesden, London, United Kingdom. We operate SEN enterprise and employability programmes and adult day care services.

Contact: info@nurturingcares.co.uk · 07404 927924

2. What Information We Collect

We may collect the following personal information when you use our website or contact us:

• Full name
• Phone number and email address
• Information about the person you are enquiring on behalf of (e.g. age, needs, funding type)
• IP address and browser/device information (collected automatically via cookies)

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and contact form submissions
• Arrange visits, assessments, or consultations
• Communicate about our services
• Comply with legal and regulatory obligations
• Improve our website and services

We do not sell, rent, or trade your personal information to any third party.

4. Legal Basis for Processing

Under the UK GDPR, we process your data on the following grounds:

• Legitimate interests — responding to your enquiry and providing our services
• Legal obligation — where required by law
• Consent — where you have explicitly agreed (e.g. marketing emails)

5. How Long We Keep Your Data

We retain enquiry data for up to 2 years. Data relating to active service users is retained for as long as the service relationship continues plus any statutory retention period required by law (typically 7 years for financial records).

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data ("right to be forgotten")
• Object to or restrict processing
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at info@nurturingcares.co.uk.

7. Cookies

We use cookies to improve your experience on our website. See our Cookie Policy for full details.

8. Third-Party Services

Our website may use third-party services such as Google Analytics and WhatsApp Business. These services have their own privacy policies and may collect data independently of us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects when changes were last made. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us